Call Monday through Friday between the hours of 8:00 am and 8:00 pm Eastern Time.
We respond to email messages in the order that they are received and will get to yours as quickly as possible.
Repair & Returns
If the unit needs to be returned for repair, an RMA# (Return of Material Authorization number) will be issued. Janteq will not accept any repairs without an RMA number. See the form below to request an RMA number.
Please call or write the technical support line to see if the issue can be resolved on site before requesting an RMA.
We respond to email messages in the order that they are received, and will respond to yours as quickly as possible.