Janteq is dedicated to supporting your mission and our equipment.
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We respond to email messages in the order that they are received and will respond as quickly as possible.
Call Monday through Friday between the hours of 7:00 am and 7:00 pm Pacific Time.
If the unit needs to be returned for repair, an RMA# (Return of Material Authorization number) will be issued. Janteq will not accept any repairs without an RMA number. See the form below to request an RMA number.
Please call or write the technical support line to see if the issue can be resolved on site before requesting an RMA.
To view and fill out the RMA form, we kindly request that you sign in to your account.
Thank you for your cooperation.